Phase 3 of the OOR E-File Appeal Portal has been fully implemented.

During the summer of 2022, we shared the exciting news that the OOR is moving forward with our E-File Appeal Portal, with the goal of having all Right-to-Know Law (RTKL) appeals processed through the E-File Portal in 2023.  Use of the E-File Portal will provide a one-stop location for all records involving all appeals, ending the cumbersome practice of individuals keeping track of numerous documents and contact information.

Over the course of the last year, we have taken steps to move towards a full E-File Portal rollout by proceeding gradually through 2 phases, making improvements and implementing suggested changes along the way.

We are pleased to announce that the OOR moved into Phase 3 – a full implementation of the E-File Portal – on July 31, 2023.   With limited exception, all OOR appeals are proceeding through the E-File Portal. 

The system allows parties to electronically participate in an appeal and access a single electronic docket that contains all appeal related submissions and communications.  Once a party is granted login credentials, which consist of a person’s email address and an assigned password, they may download, save or print all docket activity.  Please refer to the OOR E-File Appeal Portal User Guide available on the OOR website https://www.openrecords.pa.gov/Documents/Appeals/E-File_AppealPortal-UserGuide.pdf. In addition, an E-File Portal user training video is accessible on the OOR’s website: https://www.openrecords.pa.gov/RTKL/TrainingVideos.cfm.  A Portal Q&A webinar will be scheduled in the near future.  Be sure to check the OOR training calendar: https://www.openrecords.pa.gov/RTKL/TrainingCalendar.cfm.

Please review the information with your relevant staff and stakeholders. OOR staff will be available for questions, resolve any user problems, and receive feedback. We are looking forward to working with all of you towards the goal of ensuring that all appeal participants are able to successfully use the E-File Portal as a speedier and more efficient system for processing RTKL appeals across the Commonwealth.