The following guides have been produced by the Office of Open Records to help agencies respond to Right-to-Know Law (RTKL) requests and navigate the appeal process.
- Agency Open Records Officer (AORO) Guidebook (PDF, updated Sept. 9, 2015)
- Sample Agency RTKL Policy (DOCX and PDF, updated Sept. 17, 2018)
- Agency RTKL Policy Adoption Guidelines (PDF, updated Sept. 10, 2018)
- RTKL Guide for Law Enforcement Agencies (PDF, updated Sept. 4, 2018)
- Trade Secrets and Confidential Proprietary Information (PDF, updated Sept. 4, 2018)
- Agency RTKL Information Poster (DOCX, updated Aug. 21, 2018)